Privacy Policy

1. Introduction

Earthnet NZ Ltd ("we", "us", or "our") is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020 and its Information Privacy Principles (IPPs).

This policy explains how we collect, use, store, and disclose personal information when you interact with our website (earthnet.nz) or our services.

2. Information We Collect

We may collect personal information including:

• Your name and professional email address (via our contact form)
• Project or enquiry details you submit to us
• Usage data and technical information (browser type, IP address) collected automatically via our web server

We do not collect personal information without your knowledge or consent.

3. How We Use Your Information

We use your personal information only for the purposes for which it was collected, including:

• Responding to your enquiries and project requests
• Providing our services and platforms (Always Be Charging, Metr NZ)
• Sending relevant communications where you have given consent
• Improving our website and service offerings
• Complying with legal obligations

We will not use your information for direct marketing without your explicit consent.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it with:

• Third-party service providers who assist in operating our website and services (e.g. form processing, email delivery), bound by confidentiality obligations
• Government or regulatory agencies where required by New Zealand law

Where information is transferred outside New Zealand, we take reasonable steps to ensure it receives comparable protection.

5. Storage and Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. Our systems use industry-standard security practices including SSL/TLS encryption for data in transit.

We retain personal information only for as long as necessary for the purpose it was collected, or as required by law.

6. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to personal information we hold about you
• Request correction of any inaccurate personal information
• Ask us to stop using your information for direct marketing
• Make a complaint to the Office of the Privacy Commissioner if you believe your privacy rights have been breached

7. Cookies

Our website may use cookies to improve user experience and analyse site traffic. You can disable cookies in your browser settings, though this may affect site functionality. We do not use cookies to collect personally identifiable information without your consent.

8. Links to Third-Party Sites

Our website contains links to external platforms including alwaysbecharging.nz and metr.nz. Each platform operates under its own privacy policy. We are not responsible for the privacy practices of external websites.

9. Contact Us

For any privacy-related enquiries, requests, or complaints, please contact our Privacy Officer:

We will acknowledge your request within 5 working days and respond within 20 working days, as required by the Privacy Act 2020.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically.